Question

At the Sol Wave House hotel, located on the beautiful island of Majorca, Spain, a Twitter concierge stays in constant contact with its guests. If a guest has a problem or question, the answer is just a hashtag away. This is an example of the impact of which of the following? A. Dynamic set B. listening, analyzing, and doing

Answer 1

Dynamic effect

Step-by-step explanation:

Social media has a dynamic effect in businesses, customers can easily request for assistance and receive on -the-spot solution. Customer feedback can be given through social media which can now be used to improve service.

Sol Wave House Hotel is using Twitter for quick resolution of customer problems and questions.