Question

Employees at Acme Express are dissatisfied with the working conditions, salary, and the general attitude of the management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. Toni has decided that she'll just get a new job and get away from the problem. Toni is dealing with her dissatisfaction through ________.

a. exit
b. voice
c. loyalty
d. neglect
e. acceptance

Answer 1

Option A

Step-by-step explanation:

The Exit, Speech, Loyalty is being used in analogous management and organisational behavior areas It is a comprehensive type game used by another player to model interactions which typically involve negative changes to the environment of one player.

Exit according to this model, involves quitting the company, moving to another unit of operation, or at least trying to escape the inadequate circumstance. The basic theory is that work dissatisfaction develops over time, and is ultimately intense enough to drive workers to search elsewhere for better job prospects.