Question

dentify a true statement about sales-oriented firms. a. They target their products to specific groups of people. b. They recognize the role of employee training in customer service and relationship building. c. They recognize that different customer groups want different features or benefits. d. They target their products at "everybody" or the "average customer."

Answer 1

Correct answer is (d). They target their products at "everybody" or the "average customer."

Step-by-step explanation:

Every sales-oriented firms want more customers and want to make more profit by selling to as many customers as possible, this makes them to seek and target their products to every potential buyers and other average customers available.