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Despite the importance of services and the bottom-line profit potential for services, consumers perceive that overall the quality of service they are receiving is declining. A. TRUEB. FALSE
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Despite the importance of services and the bottom-line profit potential for services, consumers perceive that overall the quality of service they are receiving is declining. A. TRUEB. FALSE

User Es
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2 votes

Answer:

The statement is TRUE

User Hardartcore
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