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Mariana is a regional manager for a company that sells consumer paper products. She manages 12 sales representatives in her region. The sales reps all meet face-to-face at the beginning of each quarter, and they meet virtually each Monday. Last month, the company upgraded their Web conferencing system to include videoconferencing through smartphones. Mariana would like to use the smartphone conferencing application for her weekly meetings because her sales reps are often traveling and don't always have an Internet connection for videoconferencing.

What should Mariana do before she switches to using the smartphone videoconferencing tool to hold weekly sales meetings?

a. Be sure all of her sales reps know how to use the technology.
b. Call the support hotline for the Web conferencing system to ensure that there is enough bandwidth to place a call.
c. Ask her sales reps for permission to make the switch.

1 Answer

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Be sure all of her sales representatives know how to use the technology.

Answer: Option A.

Step-by-step explanation:

With the passage of time and development in the field of science and technology, certain changes should be made in the field of commerce to increase efficiency. These changes help in the better management of the business of the organisation and increase in the profit margin also.

But before making these changes and switches, the owner or the manager should make sure that the people who are working under him and who are going to use this technology, should know how to use this technology. If they are not taught, then it will be of no good to them.

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