Thorstein Veblen used the term "Trained Incapacity" to characterize situations in which workers have become so highly specialized, or have been given such fragmented jobs to do, that they are unable to come up with creative solutions to problems.
Step-by-step explanation:
Thorstein Veblen was a sociologist and American economist lived in the year of 1857-1929. Veblen is known to be the father of institutional economics school.
"Trained incapacity" concept was introduced by Veblen. The concept states that even people with high experience and talent can make wrong decision, when the situations change.
Sometimes workers with high specialization will not be able to find solution for a problem. In such cases they could not think beyond their assumption.