Answer:
b. False
Step-by-step explanation:
Vocalized pauses are small breaks that people take while talking in order to think about what they are saying, reflect on something, or simply because their thoughts were interrupted. Such interruptions generally appear along with fillers such as "ummm..." or "uhh..." These pauses are not desirable, and should not be encouraged as they can make the person sound unknowledgeable or uninterested.