Answer:
Marla didn't use the right steps to complete the square. Maria made a mistake in step 1, she put 8x instead of -2x
Explanation:
we have

This is a vertical parabola open downward
The vertex is a maximum
Find the vertex
step 1
Factor the leading coefficient -4

step 2
Complete the square

step 3


step 4
Rewrite as perfect squares

the vertex is the point (1,-21)
so
The maximum value of the quadratic equation is (1,-21)
therefore
Marla didn't use the right steps to complete the square. Maria made a mistake in step 1, she put 8x instead of -2x