Answer:
so many examples of this I picked the best ones
Step-by-step explanation:
Diffuse a situation
- Have Open Body Language. ..Address The Other Person's Concerns.
- Make An Approach, Don't Confront.
- Practice Active Listening.
- Use "I" Statements.
- Use Conflict As A Growth Tool And Own Up To Your Mistakes.
- Don't Take It Personally And Address Issues As They Come.
Avoid Conflict
- Listen first, talk second.
- Set clear expectations.
- Encourage collaboration.
- Discourage gossip and gossipers.
- Encourage friendships.
- Don't criticize, complain or blame