83,934 views
41 votes
41 votes
An individual says that another member of staff has upset them , what do you do ?

User MarkWalls
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2.8k points

2 Answers

9 votes
9 votes

Answer:

if there is a specific reason why that person is bothered by them maybe they should talk to them about it or talk to the management. but if its just because they are annoying or something just try to talk to them as little as possible

Step-by-step explanation:

User Jayraynet
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3.2k points
5 votes
5 votes
Acknowledge Feelings, Discourage Bad Behavior.
Don't Match Their Escalation (But Let Them Vent)
Try To See Things From Their Perspective.
Thank The Team Member For Their Feedback.
Repeat Their Problem Back To Them (Ensure Good Communication)
User Matt Lishman
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2.5k points