Answer:
human relations skills
Step-by-step explanation:
It is correct to say that Norah's human relations skills helped her achieve the position of senior manager, despite being less educationally qualified than her peers.
Human relations skills correspond to the skills a person has in dealing with people, such as Norah's negotiating, convincing, understanding, and motivating skills in relation to her team members. These skills are essential for a manager, who is the leader responsible for coordinating and controlling through good interpersonal skills, the ability to help and motivate his team to achieve organizational goals and objectives.