Question

Things between Jason and Ed were tense ever since Ed made the varsity basketball team and Jason did

not. After class, Jason bumped into Ed in the hallway. Ed pushed him back. They started shoving each
other, but were separated by a teacher before things escalated. They have been sent to the office for peer
mediation. How would you lead Jason and Ed through this difficult situation using the 4Ds of a Difficult
Conversation (Define, Defuse, Discuss, Decide)? Write a three-to-five-sentence summary of the
discussion.

Answer 1

First I would DEFINE, set ground rules for a respectful conversation. Figure out what happened and what did they want to happen at first?

Then I would DEFUSE, ask them how they feel about the situation that is happening, and let them both say what they think.

After that I would DISCUSS, look at both of the sides of the issue and think of the things they can do to fix it.

And finally I would DECIDE, take the best decision and tell them that fighting and arguing won't solve anything, just because one of them did not get it doesn't mean that one of you is better than the other, not all people can play basketball, but maybe Jason plays great in Soccer or football and Ed does not, instead of fighting help each other out and maybe both of you can be playing on the basketball team

Step-by-step explanation: