Answer:
1. Vision
2. Values.
Step-by-step explanation:
Business strategy sets the overall direction for the business because it focuses on defining how a business would achieve its goals, objectives, and mission; as well as the funds and material resources required to implement or execute the business plan. The components of a business strategy includes the following;
1. Vision: a future-oriented declaration of the organization’s purpose and aspirations. It's a path that guides an organization into achieving a certain height in the future.
2. Values: the beliefs of an individual or group, and in this case the organization, in which they are emotionally invested. It's simply the strength of an organization.
Additionally, a balance scorecard can be defined as a performance metrics used for measuring and assessing the quality of performance of a company. The four (4) performance metrics of a balance scorecard includes the following; customer, learning and growth, internal business processes, and financial.
Hence, this balance scorecard should be used to determine whether or not the operations of a business is in synchronization with its vision statement and values.