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Activity 1 Explain the importance of giving accurate information to customers.​

User Zanko
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1 Answer

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6 votes

Final answer:

Giving accurate information to customers is important for building trust, ensuring customer satisfaction, and managing reputation.

Step-by-step explanation:

When it comes to selling goods or services, providing accurate information to customers is crucial for several reasons:

  1. Building trust: By giving accurate information, sellers can establish trust with customers. When customers trust a seller, they are more likely to make a purchase.
  2. Customer satisfaction: Accurate information helps customers make well-informed decisions. When they have all the necessary details, they are more likely to be satisfied with their purchase.
  3. Reputation management: Providing accurate information contributes to a seller's reputation. Positive word-of-mouth and repeat business often result from satisfied customers.

By prioritizing accurate information, sellers can create positive customer experiences, maintain trust, and enhance their reputation.

User Paul Popiel
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