Ok, so
We got these facts:
The number of customers that paid cash: 85
The number of customers that used a debit card: 4
The number of customers that used a credit card: 12
Now, it would be useful to find the total number of different payments made, which is: 85 + 4 + 12, and this is 101 payment.
Remember that:
Probability = The number of desired outcome/(The number of possible outcome)
The probability that the next customer will pay with something other than a debit card = (The number of customers that used something different than a credit card) / (The total number of different payments made)
So, Probability = (85+12) / 101
And this is Probability = 97/101
For the second question:
We know that the total students asked from eighth are 29. So, the probability that an eighth grader chosen at random will play an instrument other than guitar, will be:
Probability = 22/29