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1 vote
1 vote
Please help!! My 9th time posting this please actually help me!

Dissatisfied customers may occasionally post harsh criticism of a product or service on a company's social media site. Social media experts say that not every comment on the Web merits a response. Concisely describe the circumstances that merit a professional response to an online post. Then describe the guidelines you should follow when composing to customers online.

User Kunjan
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1 Answer

14 votes
14 votes
As a dissatisfied customer it is your moral responsibility to inform other consumers about your experiences as to prevent any more dissatisfaction in the future. This would prompt the business to fix the problem that that customer is having
User Shevliaskovic
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