We know time and rate are inverses of each other.
Lucy's time is 9 hours. Hence, here rate will be:

Let Associate's time be 'a'.
Her rate is:

Together their time is 5 hours, so their rate will be 1/5
We can come up with the equation should below:

Let's solve for a:

1/4th hour is
60/4 = 15 minutes
.
The time Lucy's associate takes to complete the sales route [working alone] is
11 hours 15 minutes