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37 votes
37 votes
Jarrett works at a clothing store and is listening to a customer complain about a shirt he purchased That's damaged which behavior can Jared exhibit to show good communication skills with the customer. A repeating back what he has heard once the customer is done smart is done B promising the customer full refund even though it's against policy see Allison see asking the customer how the shirt was damaged imagined stopping the customer to quickly explain the customer's return policy

User Galbarm
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1 Answer

17 votes
17 votes

Answer:ask the customer how the shirt was damaged.

Explanation:this would further determine whether a refund is appropiate or not

User NMGod
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