Question

A user calls to report that she is experiencing intermittent problems while accessing the wireless network from her laptop computer. She can access the network from her usual office, but today, she is trying to access the wireless network from a conference room, which is across the hall and next to the elevator. Which of the following is the MOST likely cause of her connectivity problem?

a. The user has not yet rebooted her laptop computer while at her new location.
b. The user needs a new IP address because she is working on a different floor.
c. The wireless network access point on the user's normal floor has failed.
d. The user is out of the effective range of the wireless access point on her floor.
e. The user has not yet logged off and back on to the network while at her new location.

Answer 1

d. The user is out of the effective range of the wireless access point on her floor.

Step-by-step explanation: