Question

Irma bought a gaming computer at Bestbuy 3 years ago and it’s been on ever since. Her computer is staring to feel unstable and at moments it has even shutdown. She is asking you for advice to determine possible causes for her problems. List three issues that could lead to Irma’s situation. For each potential issue recommend a course of action.

Answer 1

Step-by-step explanation:

Never turning off a computer leads to the components, such as RAM and CPU, never getting a chance to cool down. When they are put under continuous stress, their lifespan starts to diminish. Thus it would be best to shut the computer down when not in use.

Another issue would never be giving the computer a chance to restart to install updates. Patches for security flaws can put the computer at risk. Thus it would be best to let the computer update via downloading them and restarting so that the computer can patch system files and security vulnerabilities.

The last issue is that, due to its continued and extensive use, Irma has likely done a lot of browsing and gaming. Downloading may have led her to accidentally infect her system. The computer could be dealing with viruses that the built-in system antivirus cannot catch. So, if Irma were to use a high quality third-party antivirus, it can catch some Trojans or data miners that could be affecting her computer.