Explanation:
the mean value (or average) is simply the sum of all data values divided by the number of data points (11 in our case).
the median is the number, where half of the remaining numbers is smaller and the other half is larger.
so, we need to sort the values first :
5 8 9 10 11 12 13 14 14 15 20
so, the median is 12 minutes.
now, for the mean value :
the sum of all values above is 131.
the mean value is
131/11 = 11.909090909... minutes.
so, mean and median are almost the same. but only almost.