You know your computer sound is on, but you can't hear the video you are trying to watch. What steps can you tale to fix this?
Answer↓
visit the settings menu and ensure that Stereo (or Normal) is selected for audio.
On a computer or mobile device,* check the volume control found in the lower corner of the video you’re watching to make sure that it isn't muted or that the volume isn't set low
Test other videos to See if They are working!
Please check if we support surround sound for the device you’re using and for the specific show you’re watching. If either the device or the show doesn’t support surround sound, we recommend switching the audio settings on your device to Stereo and testing without external speakers.
Hope this helps!