Answer:
The manager notes are protected by a qualified immunity from discovery under the work product doctrine. The store is not liable to disclose report unless there is substantial need.
Step-by-step explanation:
The customer has fell in a store because of store negligence not because of store manager's negligence. The court decided a case based on facts. The customer's attorney may ask store to produce reports which serve a base for customer injury. Manager notes are protected and therefore they cannot be disclosed unless the court demands it.