Answer:
a) The margin of error is 0.3643 years.
b) The margin of error is 0.6514 years.
c) INCREASES
Explanation:
(a) Find the margin of error for an 85% confidence interval to estimate the mean time a general manager had spent with their current company:
We have that to find our
level, that is the subtraction of 1 by the confidence interval divided by 2. So:

Now, we have to find z in the Ztable as such z has a pvalue of
.
That is z with a pvalue of
, so Z = 1.44.
Now, find the margin of error M as such

In which
is the standard deviation of the population and n is the size of the sample.

The margin of error is 0.3643 years.
(b) Find the margin of error for a 99% confidence interval to estimate the mean time a general manager had spent with their current company:

That is z with a pvalue of
, so Z = 2.575

The margin of error is 0.6514 years.
(c) In general, increasing the confidence level the margin of error (width) of the confidence interval.

Increase of confidence level -> Increases z -> Increases margin of error.
So Increases is the answer.