Final answer:
A manager effectively dealing with people inside and outside the organization demonstrates strong interpersonal skills, drawing from an understanding of social systems, critical thinking, recognizing socio-cultural-economic differences, and leveraging their strengths under the strengths-based management approach.
Step-by-step explanation:
When a manager has the ability to deal effectively with people inside and outside the organization, it can be said that the manager has interpersonal skills. These skills include effective communication, interpreting behaviors of others and being able to communicate an understanding of a particular topic. They stem from an understanding of social systems and large bureaucracies, the capacity for critical thinking about social issues and the ability to recognize important differences in people's social, cultural, and economic backgrounds. An effective manager also utilizes strengths, as described by Donald Clifton's strengths-based management approach, focusing on enduring talents instead of weaknesses. However, it's also important to balance strengths and not neglect improvement areas to avoid interfering with performance.
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