Answer:
True.
Step-by-step explanation:
Commercial or formal calls can only be made within a specified period of time and approved by the institution or professional. However, there are certain circumstances that require a call to be made outside of approved times, as it is extremely important that communication between people takes place in non-conventional times. In this case, the call can only be made if a professional or a member of the institution commits to answering the call personally and allows that call to be made, that is, it is necessary that this call be requested.