Answer:
Provide a clear and concise description of the problem: Formal documents such as reports and memos can help managers describe the problem accurately and concisely. This can help the manager to better understand the problem and identify potential solutions.
Present data and information: Business documents can provide relevant data and information that can be used to analyze and understand the problem. This can help managers to make informed decisions about how to solve the problem.
Facilitate communication: Business documents can facilitate communication between different stakeholders who may be involved in solving the problem. This can include employees, customers, suppliers, and other partners. Effective communication can help to ensure that everyone is on the same page and working towards a common goal.