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What term BEST describes the measure of how many customers remain loyal to a company as opposed to taking their business to a company's competitors? O A. O B. O c. ○ D. customer retention prospecting BANT
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What term BEST describes the measure of how many customers remain loyal to a company as opposed to taking their business to a company's competitors?

O A.
O B.
O c.
○ D.
customer retention
prospecting
BANT
collaborative selling

User Assassin
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1 Answer

16 votes
16 votes

Answer: d The Customer Loyalty Index (CLI)

Step-by-step explanation:

why it is because the customer churn rate to the business in the company also like

affinity, attachment and trust.

User MustafaP
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