Final answer:
To communicate with others using e-mail, ensure your messages are professional, proofread, and clear. Instant messaging is for casual, real-time conversations but always be aware of who your audience is and adjust your language as necessary. Remember that all written communication could become public, and separate personal communications from work-related ones.
Step-by-step explanation:
To communicate with others using e-mail and instant messaging, it's crucial to understand the nuances of each platform. E-mail communication is often used for more formal or professional exchanges. When composing an e-mail, make sure it's written in a professional format; avoid text speak and type in full sentences. Proofreading is essential to ensure your message is clear and appropriate before sending.
Instant messaging, on the other hand, is more casual and often used for quick, real-time conversations. Regardless of the context, it's important to know your audience and adjust your language accordingly. If discussing sensitive or complex topics, consider if a direct conversation would be more suitable than typing a lengthy message.
Online communication is akin to sending a message to someone in a remote part of the Earth, which is more feasible and less costly than traveling. Remember that all written communication can potentially become public, so be discrete with your content. Lastly, use your business email strictly for work and a personal account for private conversations.