Question

An organization recently suffered a significant outage after a technical installed an application update on a viral server during peak hours. The server remained down until administrators were able to install a previous version of the application on the server. What could the organization implement to prevent a reoccurrence of this problem?

Answer 1

To prevent further outages due to application updates, organizations should implement change management protocols, ensure a robust backup and recovery plan, and invest in real-time monitoring systems.

Step-by-step explanation:

To prevent a reoccurrence of the significant outage caused by an application update on a vital server, an organization could implement a few key measures. First, they should establish change management protocols which include scheduling updates during off-peak hours and rigorous pre-deployment testing. Additionally, maintaining a robust backup and recovery plan ensures that any failed update can be quickly reverted. Finally, investing in a real-time monitoring system would help detect issues swiftly, reducing downtime. An example would be preventative measures taken by a store that ordered a comprehensive cleaning of its air conditioning system and initiated a regular maintenance schedule post-infection outbreak.