Question

While on patrol in a museum, you see someone wearing an alarm company uniform in a restricted area, but when confronted he tells you that he is a technician looking for a server room. He does not have a pass, and says that he was told to go on into the site. What should you do?

1) Ask who authorized him to enter the site and contact them to confirm the story. If they cannot confirm the story, contact the police
2) Tell the man he is under arrest as he does not possess the appropriate pass to be in the restricted area.
3) Take the man to the nearest security post and issue him a pass and then escort him to the server room
4) Escort the man out of the secure area and make a note in your shift report

Answer 1

The appropriate action is to verify the technician's authorization for entering the restricted area by contacting the individual who allegedly gave permission, and if the story cannot be confirmed, to then contact the police.

Step-by-step explanation:

When confronted with a scenario where an individual claiming to be a technician enters a restricted area without proper authorization, it's critical to address the situation with caution. The correct course of action would be to Ask who authorized him to enter the site and contact them to confirm the story. If the person's story cannot be confirmed, the next step would be to contact the police to handle the situation, as there could be a potential security breach. It is not within the security personnel's jurisdiction to arrest someone, so telling the man he is under arrest would not be correct. Similarly, issuing a pass without verification could compromise security, and simply making a note without taking further action may not address a potential threat.