Final answer:
It is recommended to reach out to a client three to four times in a given year. Research suggests this frequency can be effective in addressing client needs.
Step-by-step explanation:
It is recommended to reach out to a client more than once in a given year. The optimal number of times to reach out to a client can vary depending on the nature of the business and the specific needs of the client. However, research suggests that reaching out three to four times in a year can be effective.
In a study by Pruitt & Barile (2017) and Smith & Barile (2015), it was found that clients experienced increased stress between months three and six in a program. To address this, evaluators relied on input from the clients themselves to better understand their needs and provide support.