Final answer:
To alleviate network congestion issues, Steven should consider replacing the network switch or upgrading the router. Additionally, expanding the network infrastructure can also help alleviate congestion.
Step-by-step explanation:
To alleviate network congestion issues, Steven should consider replacing the network switch. A network switch routes data packets to their intended destination within a network. If the switch is outdated or unable to handle the amount of traffic, it can cause congestion. By replacing the switch with a newer, more advanced one, Steven can improve the network's capacity and alleviate congestion.
Another possible solution could be upgrading the router. The router is responsible for directing traffic between different networks. If the router is unable to handle the high traffic volume efficiently, it can lead to congestion. Upgrading the router to a more powerful model can help alleviate the congestion.
In some cases, Steven may also need to consider expanding the network infrastructure. Adding additional access points and improving network cabling can help distribute the traffic more effectively and reduce congestion.