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TJC defines quality assurance/improvement as:

A. The process of identifying who is responsible for errors
B. Continuously improving the quality of care and services
C. Holding individuals accountable for mistakes
D. Meeting regulatory requirements and standards

1 Answer

3 votes

Final answer:

TJC defines quality assurance/improvement as continuously improving the quality of care and services, aligning with option B.

Step-by-step explanation:

The Joint Commission (TJC) defines quality assurance/improvement as the ongoing process dedicated to continuously improving the quality of care and services provided in healthcare settings. This definition aligns with option B, which emphasizes the importance of consistent enhancement and betterment of healthcare delivery, rather than focusing primarily on identifying errors, assigning blame, or just meeting the basic requirements of regulatory bodies. Quality improvement in healthcare is a continuous, systematic process of identifying areas that need improvement, implementing changes, and monitoring the results to maintain high standards and improve patient outcomes.

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