Final answer:
To work effectively with users who are focused on goals and results, set SMART goals, define your audience, detail every step towards your goal, create a tangible action plan, communicate clearly, and consider the efforts of others in your field. User evaluation results should be presented in a format that is most understandable to program managers.
Step-by-step explanation:
Working with Intended Users Focused on Goals and Results
When collaborating with intended users who prioritize goals and results, a strategic approach is required. Begin by defining your goals and objectives. Ensure these goals are specific, measurable, attainable, relevant, and time-bound (SMART). Then, clearly define your audience—understand who they are, their needs, and how best to communicate with them.
Utilize the 5 W's to make your goals more specific: Who is involved, What you want to accomplish, Where it will take place, When it needs to be done, and Why you are doing it. Understanding these elements helps in crafting a goal that is both relevant and result-based. It's important to decide how to best present your evaluation results to program managers, aligning with their preferences, be it charts or text.
To maintain focus and motivation, listing each step toward meeting your goal is crucial as it provides clarity and momentum. Create an actionable plan with specific milestones throughout the year to track progress in your role. Recognize the importance of relationship building in addition to achieving technical goals.
Communication of results is also key. Document and share the results and activities of the design process with the correct client or customer. Finally, research what others are doing in your field to decide whether to build on existing work or to take a different route in addressing the need you've identified.