Final answer:
A quick response to a service failure is crucial in customer service as it shows a company's commitment to customer satisfaction, which can help to retain customers. The market revolution indeed brought many social and economic changes, transforming the American economy and society.
Step-by-step explanation:
True, a quick response to a service failure can indeed go a long way in appeasing a dissatisfied customer. This statement is rooted in the understanding of customer service and relationship management within a business context. Quick responses are considered vital because they demonstrate the company's commitment to customer satisfaction and can help in retaining customers even after a negative experience. Effective customer service often entails addressing service failures promptly to ensure that customers feel heard and valued, which can help in mitigating the negative impact of their experience.
Regarding the statement about the market revolution, it is also true. The market revolution marked a period in early nineteenth-century America characterized by significant changes in the economy and society. Advances in transportation, such as the steamboat and railroad, as well as innovations in communication and industry, expanded markets and changed the nature of work and social relationships. This period led to increased commercialization and industrialization, altering the socioeconomic landscape of the United States.