Final answer:
Robert Cialdini's framework suggests using flexibility, avoiding authoritative tones, and inviting constructive conversation when dealing with uncertainty and freezing.
Step-by-step explanation:
Within Robert Cialdini's influence framework, advice given when people are under conditions of uncertainty, and freeze, includes employing flexibility and embracing uncertainty without being too authoritative. It is essential to fairly represent uncertainty while still conveying credible concern and avoiding polarizing conversations.
By emphasizing caveats and using terms such as 'possible,' 'likely,' and 'risk,' one invites constructive dialogue and mitigates the paralysis that fear may induce.