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which of the following is not one of the components of a control system? a. a performance standard or goal b. a means of measuring actual performance c. customer feedback forms and the service people who
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which of the following is not one of the components of a control system? a. a performance standard or goal b. a means of measuring actual performance c. customer feedback forms and the service people who process and address them d. comparison of actual performance with the standard to form the basis for corrective action

User Por
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21 votes

Answer: Customer feedback forms and the service people who process and address them

Explanation: Control system starts with the component of a Mission statement that states that it is a performance standard or a goal. It is followed by the next component which is metrics that states that it is the means of measuring the actual performance. The next component that comes is Benchmarking in which there is a comparison of actual performance with the standard to form the basis of corrective action.

User Gkatzioura
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