Question

Which of the following describes what is involved with verbal protocol in relation to problem solving?

a. Obtaining people's permission to record what you say while they solve problems
b. Transcribing and analyzing what people say while they solve problems
c. Viewing people and recording their off-topic discussions while they solve problems
d. Observing people's eye movements paired with their oral communication while they solve problems

Answer 1

Answer: The answer is b:Transcribing and analyzing what people say while they solve problems