Final answer:
In case of a job-related conflict between codes or standards, prioritizing problem-solving over blame, communicating clearly, and staying calm are key. Open communication and involving supervisors or HR when needed can effectively address conflicts.
Step-by-step explanation:
If there is a conflict on a job between two codes or standards, the best approach is to focus on solving the problem, not blaming the other person. You should choose your words carefully to avoid inflaming the situation, remain as calm as possible, and listen to the other side of the story to understand their position better.
Avoid suggesting that you're right and the other person is wrong, and maintain an open and respectful dialog. Try asking open-ended questions and restate what you heard the person say to ensure there are no misunderstandings and to show that you are actively listening. If after these steps the conflict remains unresolved, it may be necessary to speak with your supervisor or HR department.