Final answer:
Reassuring is a non-therapeutic communication technique, while reflecting, focusing, and exploring are therapeutic communication techniques. The correct option is a.
Step-by-step explanation:
Reassuring is a non-therapeutic communication technique, while reflecting, focusing, and exploring are therapeutic communication techniques.
A non-therapeutic communication technique refers to a communication method that may hinder effective and supportive communication. Out of the options provided, the non-therapeutic communication technique is a.) reassuring.
While reassurance may seem positive, it can invalidate a person's feelings and minimize their concerns, discouraging open and honest communication. Reflecting, focusing, and exploring are all therapeutic communication techniques that encourage understanding, validation, and exploration of the patient's thoughts and feelings.
Reassuring is a non-therapeutic communication technique, while reflecting, focusing, and exploring are therapeutic communication techniques. The correct option is a.