Question

You are working at a reception desk in an office. A student comes in who is a wheelchair user. You see that the counter is too high for them to comfortably reach in order to complete their paperwork. What do you do?

A). Inform them the counter is the only space available for them to complete the paperwork
B). Direct the student to a lower table in the area, if available
C). Attach their paperwork to a clipboard so they could complete the paperwork in their lap

Answer 1

A human factors psychologist would be concerned about the height of the chair in an office workstation

Step-by-step explanation:

An aspect of an office workstation that a human factors psychologist would be concerned about is the height of the chair. Ensuring that the chair is at an appropriate height for individuals is important for their comfort and physical well-being. This is especially crucial for wheelchair users who may require a lower height to reach the desk comfortably.

In the given scenario, when a wheelchair user comes into the office and finds that the counter is too high for them to comfortably reach in order to complete their paperwork, it would be appropriate for the receptionist to direct the student to a lower table in the area, if available. This would provide them with a suitable workspace that is accessible and accommodating for their needs. Additionally, attaching their paperwork to a clipboard so they could complete it in their lap can also be a helpful alternative, as it allows them to work at a more comfortable and accessible height.