Final answer:
The last Customer Service and Civil Rights Training was conducted on January 15, 2021. Systemic and temporary civil rights abuses can happen both in the United States and around the world.
Step-by-step explanation:
The last Customer Service and Civil Rights Training was conducted on January 15, 2021. These trainings are typically held annually to ensure that individuals working in customer service roles are aware of their responsibilities in upholding civil rights laws and providing equitable service to all customers.
Civil rights abuses can occur both systemically and temporarily in various countries. In the United States, systemic civil rights abuses have occurred historically, such as racial segregation and discrimination against marginalized groups. Temporarily, civil rights abuses can arise from specific events or situations, like the detainment of individuals without due process.
Internationally, examples of systemic civil rights abuses include apartheid in South Africa and ongoing discrimination against ethnic minorities in various countries. Temporary civil rights abuses can be seen during periods of political turmoil or conflict, where violations of human rights occur.