Final answer:
Customers have raised privacy and security concerns following the release of Alexa, Rekognition, and Ring Doorbell. People's dependence on smartphones has grown, and their relationship with their phones has evolved to view them as indispensable due to their multifunctional capabilities and constant connectivity.
Step-by-step explanation:
The concerns of customers after the introduction of Alexa, Rekognition, and Ring Doorbell primarily revolve around issues of privacy and security. These technologies, which often utilize artificial intelligence and machine learning, have the capability to collect and process large amounts of personal data, raising concerns about how that data is used, stored, and potentially shared. High-profile cases and news reports have further elevated worries about surveillance and the possibility of data breaches.
Dependence on smartphones has certainly increased over the past year and even more so over the past five years. This rising reliance is evidenced by the integral role that smartphones play in daily life, providing a gateway for communication, entertainment, work, and more. As a result, people's relationships with their phones have transitioned from viewing them as mere communication devices to viewing them as essential personal assistants.
One of the notable changes in how people relate to their phones is their expectation for constant connectivity and instant access to information. The integration of voice-activated assistants like Alexa has made this even more prevalent. With the onset of Internet of Things (IoT) devices, such as smart doorbells and home security systems, smartphones have become centralized control hubs, further entrenching their daily use.