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What are the customer requirements for ProSupport One for Data center?

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Final answer:

ProSupport One for Data Center is designed to meet the needs of businesses requiring a support package that includes 24/7 access to experts, onsite support, and proactive monitoring for their data center infrastructure.

Step-by-step explanation:

The customer requirements for ProSupport One for Data Center typically include a comprehensive support package that ensures maximum uptime for critical systems and infrastructure. The service provides direct access to highly trained experts that offer support for hardware and software. Customers seek features such as 24/7 priority access to support engineers, onsite support after remote diagnosis, and proactive monitoring with automated issue detection and case creation to prevent issues before they impact the business. Additionally, customers may require assistance with optimizing the performance and stability of their data centers, including strategic advice, which is often a part of the ProSupport One for Data Center offerings.

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