Final answer:
In general, return/exchange policies are not typically overridden by businesses but there may be exceptions in certain circumstances. It's important to review the specific policy of the business in question for details.
Step-by-step explanation:
In general, the return/exchange policy of a business is a set guideline that outlines the terms and conditions for returning or exchanging a product or service.
While it is possible for businesses to override their return/exchange policy in certain situations, it is not common practice. Businesses typically have return/exchange policies in place to protect themselves from potential losses.
Sometimes, businesses may need to override their return/exchange policy to accommodate special circumstances or to provide exceptional customer service.
For example, if a customer receives a defective product or has a valid reason for returning or exchanging an item, the business may choose to make an exception and override the policy.
However, it's important to note that overriding the return/exchange policy is at the discretion of the business and not a standard practice. It is always recommended to review the specific return/exchange policy of the business in question to understand their guidelines and any possible exceptions.