Final answer:
The social worker should discuss the situation with the client and role play appropriate responses to empower her. Documenting instances and filing a discrimination complaint may follow these steps. Additionally, DART recommendations should be applied to ensure an inclusive environment.
Step-by-step explanation:
To help the adult client with an intellectual disability who confided that the receptionist at the community center often treats her like a child, the social worker should discuss the situation with the client, which would involve understanding her feelings and perceptions about the treatment she is receiving. Then, the social worker can role play appropriate responses with the client to prepare her for similar situations in the future. This process allows the client to express her emotions in a safe environment, encourages her to develop assertiveness, and provides practical strategies for addressing similar situations. While documenting instances and filing a discrimination complaint might be necessary, they would be subsequent steps after initial discussions and empowerment strategies are put into practice.
Additionally, applying recommendations of the DisABILITY Resources Toolbox (DART) for Practitioners can be helpful to ensure a welcoming environment. This would include guaranteeing access to the building, providing accessible parking, using accessible modes of communication, and fostering an overall inclusive atmosphere.