Final answer:
To assess technology use in McDonald's, Subway, and a family-owned restaurant, one must conduct online research and on-site visits to analyze digital systems, customer engagement, and the scalability of technological solutions across different operational sizes.
Step-by-step explanation:
When analyzing technology use in McDonald's, Subway, and a family-owned restaurant, the approach should be systematic. Firstly, you may wish to conduct an online research to gather preliminary data on the technology employed by these establishments. This could include their use of digital ordering systems, mobile apps, self-service kiosks, and how they manage inventory and supply chain through various software applications.
For a more depth assessment, an on-site visit could allow you to observe the technology in use and its impact on service delivery and customer experience. You might analyze the efficiency of service, the integration of technology in the ordering process, customer engagement through digital platforms, and operational benefits such as reduced wait times or enhanced order accuracy.
Lastly, consider the contrasting scopes of the three business types, from global franchises to local eateries, to appreciate how technology scales and serves different operational sizes and customer bases. It would also be insightful to look at technology's role in marketing, the collection and use of customer data, and feedback mechanisms.