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Which employee is acting with incivility?

Helga doesn't multitask when her coworkers are talking to her.
Li Ming asks rather than orders her administrative assistant to take care of tasks.
The behavior of employee 3 is not provided, so I cannot determine if they are acting with incivility.

1 Answer

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Final answer:

The provided examples do not directly identify an uncivil employee, but imply that uncivil behavior includes negative impacts on others and disrespect. Maintaining civility involves respectful behavior and effective conflict resolution. Failure to adhere to workplace behavior expectations can have serious consequences.

Step-by-step explanation:

The employee acting with incivility is not clearly identifiable from the given scenarios. However, we can infer some characteristics of uncivil behavior from the information provided. Incivility in the workplace typically involves rude, disrespectful or insensitive behavior that may create a negative environment.

Examples given suggest that for someone like Nadia, even though she is angry with her coworker, she maintains civility by being nice and agreeable. Whereas, an employee who behaves in a manner that affects others negatively, as suggested in the example where attitude affects other students, may be considered uncivil. Effective conflict resolution strategies, such as choosing words carefully, listening, and focusing on solving the problem rather than blaming, are essential in maintaining civility in the workplace.

The basic expectations of workplace behavior involve treating colleagues with respect, which accords with not breaking rules or norms, avoiding inflaming situations, and remaining respectful in interactions. Failure to meet these expectations, as mentioned, may cost someone their job.

User Edward Tan
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