Final answer:
Reinforcing the status quo for the internal process approach means resisting change and maintaining existing processes within an organization. Correct option is b.
Step-by-step explanation:
The internal process approach refers to the focus on improving the efficiency and effectiveness of internal processes within an organization. Reinforcing the status quo in this context means resisting change and maintaining existing processes.
By reinforcing the status quo, an organization may prioritize stability and consistency over change and innovation. This can involve preserving current methods and practices, as well as resisting pressure to adopt new approaches or technologies.
For example, a manufacturing company that has been successful with its current production processes may be reluctant to invest in new technology or change their methods, preferring to maintain the status quo and avoid potential disruptions.